Have you ever noticed a function called Reverse Transaction… on Customer Ledger Entries form? Have you ever needed to use it? Do you know when you can use it?
Functions > Reverse Transaction… is part of default Dynamics NAV functionality, however it cannot be used on all Customer Ledger Entries. There are a few prerequisites to use that function – Customer Ledger Entry, that we will be able to reverse:
- must not be reversed already.
If you are trying to reverse Customer Ledger Entry that has been reversed already (or that has been created because of using Function > Reverse Transaction, you will get error message – You cannot reverse Cust. Ledger Entry No. because the entry has already been involved in a reversal –
- must not be applied (note: you can unapply entries though, prior to reversing them)
If you are trying to reverse Customer Ledger Entry, that has been applied, you will get error message saying – You cannot reverse Cust. Ledger Entry No. because the entry is either applied to an entry or has been changed by a batch job –
- must be posted from a journal (that is, Journal Batch Name must be filled in).
If you are trying to reverse Customer Ledger Entry that does not have Journal Batch Name filled in, you will get error message saying – You can only reverse entries that were posted from a journal –