How to delete ZUP file for Dynamics NAV in Windows 7?

In older Dynamics NAV versions (and obviously, working on Windows XP), I needed to delete ZUP files quite often. Now, when I think back, maybe too often… Anyway, C:\Documents and Settings\YourUsername\Application Data\ path (that’s where ZUP files were saved in Windows XP) has been rooted down into my memory for ever. However, recently I was asked how to delete the ZUP file for Dynamics NAV in Windows 7, and my default answer (Documents and Settings) did not work!

It took me a minute or two, to find where the ZUP file resides in Windows 7, and while I haven’t memorized it yet, it might be a good idea to write this down.

How to delete ZUP file in Dynamics NAV in Windows 7

Start “My Computer”. Go to C:\Users\. Find your username (in my instance, it is TomasZ) and go into that folder.
Delete ZUP file - Users
Now, do you see a folder called “AppData”? If not, don’t worry, the folder is hidden. Click ALT+T on your keyboard (this will open Tools menu) and select “Folder Options”.
Delete ZUP file - Tools Folder Options
Click on tab “View”, and find property “Hidden files and folders”. You will need to click on “Show hidden files, folders, and drives“, in order to see “AppData” folder. Click OK.
Delete ZUP file - View Tab
Result (now you can see the AppData folder)!
Delete ZUP file - AppData Folder
But the job isn’t done yet. We need to go into AppData folder, and then into Roaming folder. So, now you should be in C:\Users\USERNAME\AppData\Roaming\. You will find your ZUP files at the bottom of this folder.
Delete ZUP file - fin.zup file
Click on the fin.ZUP file and delete it. The next time you start Dynamics NAV, the program will create a new, clean fin.zup file.

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4 Responses to How to delete ZUP file for Dynamics NAV in Windows 7?

  1. Liliya says:

    Could you help me please?
    I had error: There is something wrong with the file:
    C:\Documents and Settings\YourUsername\Application Data\fin.zup …
    But I do not have folder Documents and Settings
    I have:
    C:\users\YourUsername\Application Data\ and there is not fin.zup file.
    what should I do in this case?
    Thank you very much in advance!

  2. Luc van Vugt says:

    Was long time that I had to remove the .zup from my system. So I was romaing around my system to find it and did not succeed. Glad to find your post which helped me to get it done. Thanx!

  3. Jeffrey Mark says:

    There is an easier, softer way 🙂

    If you are good with keyboard shortcuts, just hold down the “Start” button on your keyboard (usually between ctrl and alt) + the letter “R”

    This will bring up the “Run…” dialogue box. Type %appdata% into this box and you will be taken directly to the folder with your ZUP file, for easier deletion without a lot of steps.

    Hope you enjoy!

  4. Zulu Levison says:

    Thank you so much this works

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